Branch Community Support (BCS)

Branch Community Support (BCS) is a volunteering service which is delivered by Royal British Legion (RBL) members. The programme centres around providing one-to-one social support to those who are lonely, isolated and in need of companionship in our local area.

A weekly phone call or face-to-face chat can be an amazing way to help someone know that there is a network of people who care about them. From reliving old memories to helping someone connect with their community, BCS helps us to reach the most isolated people within the Armed Forces Community. Our supporters are the eyes and ears of the RBL, enabling us to identify and reach those who need additional help.

Telephone Buddies

Our Telephone Buddying Programme offers individuals the opportunity to connect with a trained BCS Supporter who can reduce loneliness, provide companionship and a sense of community.

A Telephone Buddy can provide meaningful support to those in need, offering regular conversations that help improve wellbeing and bring a sense of connection and happiness each week.

Home and Hospital Visitor

A BCS representative can also provide as a Home & Hospital Visitor, they can help can make a world of difference. Regular check-ins with a friendly, familiar face provide comfort, stability, and a sense of routine. During vulnerable times, this consistency can offer reassurance and give individuals something to look forward to.

Support Video - Close Your Eyes

If you know of a beneficiary (serving, ex-serving personnel, their partners and dependent children) who is isolated and could benefit from social support through BCS, please get in touch with us using the contact details below.

Please note: All requests for help of any kind must be directed to the RBL call centre and not through the Branch direct.