A complaint may be made by any of the following:

• A person (member or non-member) refused membership by a Branch Committee.
• A member who has been refused transfer to another Branch.
• A member, volunteer, client, member of the public, member of staff or committee
  who believes a Branch Committee, Branch sub-Committee or member has acted in
  a way that is detrimental to the interests of the Legion.
• A Branch that is dissatisfied with a decision of its County/District Committee relating
  exclusively to that Branch.
• Any Committee or sub-Committee that believes a person has acted in a way that is
  detrimental to the interests of the Legion (internally or externally).
• Any member or formation who believes that a person or formation has acted in a
  manner contrary to the Royal Charter.

The LCC may decide to establish an IP on the basis of evidence provided in Internal Audit
or Compliance Audit reports. A complainant is not required in this case.

More information can be found in the attached file.Trblcomplaintsprocedure