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Our Privacy Policy & Protection

Welcome to the Dawlish Branch of The Royal British Legion

Our Promise

The Royal British Legion Dawlish Branch (RBLDB) takes your privacy very seriously, and we want to assure you that your personal information is safe with us and we will never sell your details. We will protect your data.

We will never sell your data to third party organisations.

We will collect and use your personal information only if we have your permission, or we have justified business reasons for doing so, such as collecting enough information to manage memberships.

We will be clear at the point when we collect your information about how we will use it, and who we might share it with.

We will use your personal information within the appropriate lawful basis for which it was collected, and we will make sure we delete it securely once we longer need it.

 

You are in charge

We will contact you with your permission via methods of communication you have consented to, or where we have a legitimate interest to do so.

As a supporter, member or volunteer of RBLDB, you can contact our Supporter Services, any time you wish, to change the way we contact you, including opting in to, or out of, future communications.

 

We are respectful

We will not put undue pressure on you to make a gift, and if you do not wish to donate we will respect your decision.

We are accountable

We do all we can to make sure fundraisers, volunteers and third-party agencies working with us comply with this privacy policy.

We keep in touch

We will always provide easy ways for you to contact us, and our Supporter Services are on hand to help answer any queries you may have about your data.

If you are unhappy with anything we’ve done in relation to your data, please contact Supporter Services and we will look in to what’s happened straight away.

We have protocols in place to ensure your data protection, but in the event of a mistake, we will follow strict procedures to keep you informed and put things right.

If you have any questions, please contact our Support Services via email: Dawlish.Secretary@rbl.communityand they will be happy to help.

 

Consent

Where we ask for your consent to process your personal information, we will use clear plain language, so you can fully understand what you are consenting to. We will tell you what we will be doing with the information and explain your right to withdraw consent and how you can do that. We will only use your personal information you have provided for the purpose we have gained your consent for. We may also ask you to confirm that you still consent where a considerable period of time has lapsed since you last had any contact with The Royal British Legion Group.

Your rights

Under the General Data Protection Regulations (GDPR) you have the following rights:

  • Transparency over how we use your personal information (right to be informed);
  • Request a copy of the information we hold about you, which will be provided to you within one month (right of access);
  • Update or amend the information we hold about you if it is wrong (right of rectification);
  • Ask us to stop using your information (right to restrict processing);
  • Ask us to remove your personal information from our records (right to be 'forgotten');
  • Object to the processing of your information for marketing purposes (right to object);
  • Obtain and reuse your personal data for your own purposes (right to data portability); and
  • Not be subject to a decision when it is based on automated processing (automated decision making and profiling).

If you would like to know more about your rights under the GDPR see the Information Commissioners Office website.

Rights of access

You have the right to see what personal data we hold about you. We would ask that you submit your request for access to your personal data in writing. Please use our form to ensure you supply all the information we need to process your request. You can also use this form if you are requesting information on behalf of somebody else.

To obtain a copy of the personal information we hold about you, please write to us or submit your form to:

RBL Branch Secretary, Royal British Legion, 42-44 Park Road, Dawlish, EX7 9LL or email: Dawlish.Secretary@rbl.community

 

How we protect personal information

All of our online forms are protected by encryption. We take appropriate measures to ensure that the personal data disclosed to us is kept secure, accurate, and up to date.  

We ensure that there are appropriate technical controls in place to protect your personal details.  

We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff and volunteers.

We may need to disclose your details if required to the police, regulatory bodies or legal advisors.

We will only ever share your data in other circumstances if we have your explicit and informed consent.

 

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